Tracking bitbucket.org uptime

By on October 24, 2010

During our migration from EC2 to dedicated hardware we took the opportunity to improve our monitoring services using a combination of twill, Monit and Pingdom. If operations such as checkouts, sign ups, log ins, forks or commits fail or slow down, automated alerts are triggered and our operations team will be notified via email, SMS and a phone call from Google Voice. This is in addition to the 24×7 monitoring, operations and alerting our hosting provider Contegix provides as part of their Beyond Managed hosting service.

Over the last week we’ve taken things even further and have integrated our tests and monitoring into a real-time server status site: status.bitbucket.org.

Moving forward, if a service check fails, status.bitbucket.org will automatically update with an alert banner indicating the problem:

When things are resolved, you’ll see a screen letting you know “things are forking awesome!” with an update on actions taken by the Bitbucket team:

To make following our updates even easier, we’ve setup an RSS feed as well.

12 Comments

  • Ciaro
    Posted October 24, 2010 at 7:28 pm | Permalink

    Nice one, keep up the good work! Next step, a public changelog? 😉

  • Ciaro
    Posted October 24, 2010 at 7:28 pm | Permalink

    Nice one, keep up the good work! Next step, a public changelog? 😉

  • Ciaro
    Posted October 25, 2010 at 2:28 am | Permalink

    Nice one, keep up the good work! Next step, a public changelog? 😉

  • Ciaro
    Posted October 25, 2010 at 2:28 am | Permalink

    Nice one, keep up the good work! Next step, a public changelog? 😉

    • Bitbucket support
      Posted October 26, 2010 at 6:43 am | Permalink

      Stranger things have happened. : )

  • Posted October 25, 2010 at 4:55 am | Permalink

    Nice graphic!

  • Posted October 25, 2010 at 11:55 am | Permalink

    Nice graphic!

  • Posted October 25, 2010 at 11:55 am | Permalink

    Nice graphic!

  • Bitbucket support
    Posted October 25, 2010 at 11:43 pm | Permalink

    Stranger things have happened. : )

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  • Dennis
    Posted October 11, 2012 at 2:49 am | Permalink

    The status site is not a good indicator of bitbucket availability. Right now there are problems but the status is all green. This is the notification:
    Someone kicked over the bit bucket.

    Oops! An error occurred.
    We’ve been notified and we’ll look into the problem.
    Guru meditation: 1cce8c5a17ca40fc8dcb5808ab711505$68b5b5970ef2fbfc502ff1997c1c49f9

    • Charles McLaughlin
      Posted October 11, 2012 at 3:59 am | Permalink

      The problem you experienced is fixed (or at least worked around) and the status site is updated.